More deductions disputed with complete evidence packets
Agents track each item end to end, escalate low-confidence cases, and keep the source systems current.
Retail deductions and chargebacks
Recover retail deductions before dispute windows close
Fask tracks exceptions, gathers evidence, updates systems, and routes review across ERP, email, portals, carriers, and finance tools.
Outcomes teams measure
CFO, Controller, AR, deductions, chargeback, retail compliance, and supply chain teams use Fask to reduce missed dispute windows, weak evidence packets, short pays, AP / AR reconciliation gaps, and retail compliance penalties.
Fewer missed chargeback and shortage claim windows
Agents track each item end to end, escalate low-confidence cases, and keep the source systems current.
Cleaner AR reconciliation across short pays and retailer claims
Agents track each item end to end, escalate low-confidence cases, and keep the source systems current.
What Fask handles
Use-case pages stay specific: pain, workflow, systems, competitors, and buyer checklist.
Detect the exception
Monitor email, portals, EDI, ERP, carrier, marketplace, finance, and WMS signals for work that needs action.
Gather context
Match the item to POs, invoices, shipments, receipts, claims, policies, SOPs, and prior messages.
Close the loop
File, chase, update, reconcile, notify, or escalate. Every action has confidence scoring and an audit trail.
How Fask compares
Each alternative can help with part of the workflow. Fask is built to own the full exception until it closes.
Deduction tools
SupplyPike, CommerceIQ, Bedrock Analytics
Useful for specific retailers, but often stop before cross-system ERP updates and broader exception coordination.
RPA
UiPath, Automation Anywhere, Blue Prism
Records portal clicks and breaks when retailer portals, documents, or routing rules change.
ERP copilots
NetSuite AI, SAP Joule, Dynamics 365 Copilot
Summarize ERP records, but do not gather missing evidence from portals, email, EDI, and carriers.
BPO
Outsourced deductions teams
Adds people to the queue instead of giving finance a live, auditable system of work.
Fask sits across the systems your team already uses, so the work moves without a new ERP, brittle RPA scripts, or another manual queue.
Pre-built workflows
Start with the workflows below, then tune rules, thresholds, and approvals from your SOPs.
| Workflow | What it does |
|---|---|
| Deduction intake | Classify OTIF, ASN, shortage, routing, label, invoice, and compliance deductions. |
| Evidence packets | Collect PO, ASN, BOL, POD, invoice, shipment, carton, and portal evidence. |
| Dispute filing | Submit disputes, track status, and escalate before retailer deadlines. |
| Short-pay reconciliation | Match remittance, deductions, claims, credits, and ERP AR records. |
| Add adjacent workflows on the same agents as discovery sharpens. | |
Dashboards
- Open exceptions by owner, channel, age, SLA, and value
- Recovered value, prevented loss, and unresolved exposure
- Root-cause trends by vendor, retailer, marketplace, 3PL, or carrier
- Automation rate, escalation rate, cycle time, and confidence bands
Workspaces
- Human review queue for low-confidence cases
- Evidence packet and document workspace
- SLA and deadline tracker
- Approval queue for money-moving decisions
Works with your stack
Fask connects to the systems already running the workflow. No migration or rip-and-replace.
Core systems
- NetSuite
- SAP
- Oracle ERP Cloud
- Microsoft Dynamics 365
- Acumatica
- Amazon Vendor Central
- Walmart Retail Link
- Target Partners Online
- EDI 810
- EDI 812
- EDI 856
Communication
- Gmail
- Outlook
- shared inboxes
- voice
- SMS
Data and files
- spreadsheets
- BI tools
- SFTP
- custom databases
- internal portals
3,000+ more via Myst
- OAuth apps
- custom APIs
- login automation
- SFTP
- databases
Common questions
Who is Retail deductions and chargebacks for?+
CFO, Controller, AR, deductions, chargeback, retail compliance, and supply chain teams. The best fit is a team with repeated volume, clear operating rules, and expensive misses.
How is Fask different from RPA?+
RPA records clicks. Fask reads the item, checks context across systems, follows your SOP, and escalates when confidence is low.
Does Fask replace our ERP?+
No. Fask works across your ERP, email, portals, EDI, carriers, marketplaces, spreadsheets, and finance tools, then writes the outcome back.
Can humans approve sensitive actions?+
Yes. Set approval rules for payments, disputes, claims, refunds, credits, customer updates, or any low-confidence action.
Map your retail deductions and chargebacks workflow
Bring one messy workflow. We will map the systems, exceptions, approvals, and first automation path.