AI agents for ERP and supply chain functions

AI agents manage purchase requisitions, POs, supplier confirmations, vendor chase, supplier performance, and procurement exceptions across ERP, EDI, email, and portals.

• Automate PO follow-up, supplier confirmations, and late vendor chase
• Track supplier performance, billbacks, and procurement exceptions
• Connect NetSuite, SAP, Oracle, Dynamics 365, EDI, and vendor email

AI agents coordinate sales orders, order blocks, backorders, substitutions, customer status updates, fulfillment status, and AR-impacting order exceptions.

• Resolve late, blocked, partial, substituted, and cancelled orders
• Sync customer care, sales orders, fulfillment, AR, and ERP records
• Reduce stale order status, refunds, and support escalations

AI agents monitor stock levels, receiving, cycle counts, SKU mismatches, phantom inventory, warehouse holds, WMS updates, and 3PL receiving issues.

• Catch inventory discrepancies, receiving delays, and phantom stock
• Coordinate ERP, WMS, 3PL, SKU, location, and warehouse records
• Route cycle count, receiving, and fulfillment exceptions to the right team

AI agents handle shipments, carriers, freight, tracking, delivery confirmation, missing tracking, late deliveries, carrier claims, and fulfillment handoffs.

• Track shipments, carrier events, delivery confirmation, and freight issues
• Coordinate UPS, FedEx, DHL, 3PLs, TMS, WMS, ERP, and customer updates
• Prepare carrier claims and delivery exception evidence

AI agents manage returns, RMAs, refunds, replacements, vendor claims, billbacks, retail deductions, marketplace reimbursements, and carrier claims.

• Automate retail deductions, chargebacks, billbacks, RMAs, and claims
• Gather evidence from ERP, EDI, portals, carriers, finance, and email
• Track recovery, refunds, replacements, and claim status end to end

AI agents reconcile invoices, AP, AR, short pays, deductions, payouts, claims, payments, credits, journal entries, and close exceptions across finance and ERP systems.

• Match supplier invoices, customer payments, deductions, payouts, and claims
• Reduce AP / AR exceptions, short pays, and manual reconciliation
• Keep finance tied to the operational event behind the money movement