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AI Comms Platform

Cali

Cali is the AI Comms Platform. Inbound and outbound across phone, SMS, email, WhatsApp, web, and EDI: one engine, one inbox, one set of analytics. Agents qualify leads, schedule, send quotes, and resolve cases without a human until they need to be.

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Voice AI, inbound and outbound

Real-time voice agents that answer your phone, qualify callers, schedule, and call out to follow up. Native interruption handling, latency tuned for conversation.

Every channel, one inbox

Phone, SMS, email, WhatsApp, web chat, web forms, EDI 850/856. All flow into the same unified inbox. Cross-channel context, no copy-paste between systems.

CRM-aware out of the box

Cali syncs with HubSpot, Salesforce, Zendesk, and your CRM. Every conversation lands on the right contact and account, with the agent's notes attached.

Team collaboration

Multi-user with role-based access. Shared agents, shared inbox, shared analytics. Hand off mid-conversation when it needs a human.

What teams use Cali for

Inbound qualification

Agents answer the phone, qualify callers, capture details, and route to the right rep.

Outbound campaigns

Personalized voice and SMS outreach at scale, with intelligent follow-up cadence.

Scheduling and booking

Real-time calendar coordination across channels. No back-and-forth.

Customer support

Multi-channel ticket resolution with full context. Hand off to humans on escalation.

EDI processing

850 purchase orders and 856 advance ship notices, parsed and routed automatically.

Order updates and notifications

Proactive shipping updates, delay alerts, and replacement status across channels.

How it works

  1. Step 1

    Connect

    Plug in your phone numbers, email, and CRM. Cali handles the routing.

  2. Step 2

    Configure

    Describe how the agent should talk and what it should accomplish. Set escalation rules.

  3. Step 3

    Execute

    Agents handle conversations 24/7. Human handoff when needed, full transcripts always.

Simple, usage-aligned pricing

Plans from $20/mo. Free signup credit. Yearly customers pay 10 months for 12 months of credit.

  • Free tier
  • 1:1 credit-to-cash
  • No platform fee
  • Cancel anytime