Fewer unconfirmed POs and stale expected ship dates
Agents track each item end to end, escalate low-confidence cases, and keep the source systems current.
Purchase order follow-up
Keep PO confirmations, ship dates, and vendor updates moving
Fask tracks exceptions, gathers evidence, updates systems, and routes review across ERP, email, portals, carriers, and finance tools.
Outcomes teams measure
procurement, purchasing, supply chain, vendor ops, and order management teams use Fask to reduce manual PO chase, stale expected ship dates, no-response vendors, and late supplier updates.
Faster vendor responses on late, partial, and substituted orders
Agents track each item end to end, escalate low-confidence cases, and keep the source systems current.
Cleaner ERP status for purchasing, order management, and customer care
Agents track each item end to end, escalate low-confidence cases, and keep the source systems current.
What Fask handles
Use-case pages stay specific: pain, workflow, systems, competitors, and buyer checklist.
Detect the exception
Monitor email, portals, EDI, ERP, carrier, marketplace, finance, and WMS signals for work that needs action.
Gather context
Match the item to POs, invoices, shipments, receipts, claims, policies, SOPs, and prior messages.
Close the loop
File, chase, update, reconcile, notify, or escalate. Every action has confidence scoring and an audit trail.
How Fask compares
Each alternative can help with part of the workflow. Fask is built to own the full exception until it closes.
ERP alerts
NetSuite, SAP, Oracle, Dynamics 365
Show overdue records, but do not chase vendors or update the follow-up trail.
Workflow builders
Zapier, Make, n8n
Handle simple reminders, but struggle with supplier replies and changing PO state.
Shared inboxes
Outlook, Gmail, Front
Centralize messages, but do not close the operational loop in ERP.
RPA
UiPath, Automation Anywhere
Moves fields between screens, but does not understand vendor context.
Fask sits across the systems your team already uses, so the work moves without a new ERP, brittle RPA scripts, or another manual queue.
Pre-built workflows
Start with the workflows below, then tune rules, thresholds, and approvals from your SOPs.
| Workflow | What it does |
|---|---|
| PO acknowledgement chase | Follow up on missing PO confirmations and update ERP status. |
| Expected ship date updates | Capture revised ship dates from EDI, email, or portals. |
| No-response escalation | Retry vendors on cadence and route unresolved cases to the right owner. |
| Backorder and substitution handling | Track changed quantities, substitutions, and supplier constraints. |
| Add adjacent workflows on the same agents as discovery sharpens. | |
Dashboards
- Open exceptions by owner, channel, age, SLA, and value
- Recovered value, prevented loss, and unresolved exposure
- Root-cause trends by vendor, retailer, marketplace, 3PL, or carrier
- Automation rate, escalation rate, cycle time, and confidence bands
Workspaces
- Human review queue for low-confidence cases
- Evidence packet and document workspace
- SLA and deadline tracker
- Approval queue for money-moving decisions
Works with your stack
Fask connects to the systems already running the workflow. No migration or rip-and-replace.
Core systems
- NetSuite
- SAP
- Oracle ERP Cloud
- Microsoft Dynamics 365
- Acumatica
- EDI 850
- EDI 855
- EDI 856
- vendor portals
- supplier email
Communication
- Gmail
- Outlook
- shared inboxes
- voice
- SMS
Data and files
- spreadsheets
- BI tools
- SFTP
- custom databases
- internal portals
3,000+ more via Myst
- OAuth apps
- custom APIs
- login automation
- SFTP
- databases
Common questions
Who is Purchase order follow-up for?+
procurement, purchasing, supply chain, vendor ops, and order management teams. The best fit is a team with repeated volume, clear operating rules, and expensive misses.
How is Fask different from RPA?+
RPA records clicks. Fask reads the item, checks context across systems, follows your SOP, and escalates when confidence is low.
Does Fask replace our ERP?+
No. Fask works across your ERP, email, portals, EDI, carriers, marketplaces, spreadsheets, and finance tools, then writes the outcome back.
Can humans approve sensitive actions?+
Yes. Set approval rules for payments, disputes, claims, refunds, credits, customer updates, or any low-confidence action.
Map your purchase order follow-up workflow
Bring one messy workflow. We will map the systems, exceptions, approvals, and first automation path.