Fewer unresolved short pays and customer deductions
Agents track each item end to end, escalate low-confidence cases, and keep the source systems current.
AR short pays and deductions
Resolve short pays, credits, deductions, and customer claims
Fask tracks exceptions, gathers evidence, updates systems, and routes review across ERP, email, portals, carriers, and finance tools.
Built on Myst
Outcomes teams measure
AR, finance, deductions, customer operations, sales operations, and accounting teams use Fask to reduce short pays, missing remittance context, unclear deduction reasons, disputed invoices, and slow recovery decisions.
Faster dispute, write-off, credit, and recovery decisions
Agents track each item end to end, escalate low-confidence cases, and keep the source systems current.
Cleaner AR records tied to shipment, invoice, and customer evidence
Agents track each item end to end, escalate low-confidence cases, and keep the source systems current.
What Fask handles
Use-case pages stay specific: pain, workflow, systems, competitors, and buyer checklist.
Detect the exception
Monitor email, portals, EDI, ERP, carrier, marketplace, finance, and WMS signals for work that needs action.
Gather context
Match the item to POs, invoices, shipments, receipts, claims, policies, SOPs, and prior messages.
Close the loop
File, chase, update, reconcile, notify, or escalate. Every action has confidence scoring and an audit trail.
How Fask compares
Each alternative can help with part of the workflow. Fask is built to own the full exception until it closes.
AR automation
HighRadius, Billtrust, Versapay
Strong AR workflows, but operational evidence often lives outside AR.
Deduction tools
SupplyPike, CommerceIQ
Useful for specific deduction categories, but not every short-pay workflow.
ERP reports
NetSuite, SAP, Oracle
Show open AR, but not the cross-system reason behind the short pay.
Spreadsheets
Manual deduction trackers
Easy to start and hard to keep current.
Fask sits across the systems your team already uses, so the work moves without a new ERP, brittle RPA scripts, or another manual queue.
Pre-built workflows
Start with the workflows below, then tune rules, thresholds, and approvals from your SOPs.
| Workflow | What it does |
|---|---|
| Short-pay intake | Match remittance, customer payment, invoice, credit, and deduction records. |
| Evidence gathering | Collect shipment, invoice, delivery, claim, email, and portal evidence. |
| Dispute routing | Route recovery, write-off, credit, or approval decisions. |
| Customer follow-up | Prepare customer follow-up with context and supporting documents. |
| Add adjacent workflows on the same agents as discovery sharpens. | |
Dashboards
- Open exceptions by owner, channel, age, SLA, and value
- Recovered value, prevented loss, and unresolved exposure
- Root-cause trends by vendor, retailer, marketplace, 3PL, or carrier
- Automation rate, escalation rate, cycle time, and confidence bands
Workspaces
- Human review queue for low-confidence cases
- Evidence packet and document workspace
- SLA and deadline tracker
- Approval queue for money-moving decisions
Works with your stack
Fask connects to the systems already running the workflow. No migration or rip-and-replace.
Core systems
- NetSuite
- SAP
- Oracle ERP Cloud
- Microsoft Dynamics 365
- Acumatica
- remittance files
- bank files
- retailer portals
- customer email
- EDI 820
Communication
- Gmail
- Outlook
- shared inboxes
- voice
- SMS
Data and files
- spreadsheets
- BI tools
- SFTP
- custom databases
- internal portals
3,000+ more via Myst
- OAuth apps
- custom APIs
- login automation
- SFTP
- databases
Common questions
Who is AR short pays and deductions for?+
AR, finance, deductions, customer operations, sales operations, and accounting teams. The best fit is a team with repeated volume, clear operating rules, and expensive misses.
How is Fask different from RPA?+
RPA records clicks. Fask reads the item, checks context across systems, follows your SOP, and escalates when confidence is low.
Does Fask replace our ERP?+
No. Fask works across your ERP, email, portals, EDI, carriers, marketplaces, spreadsheets, and finance tools, then writes the outcome back.
Can humans approve sensitive actions?+
Yes. Set approval rules for payments, disputes, claims, refunds, credits, customer updates, or any low-confidence action.
Map your ar short pays and deductions workflow
Bring one messy workflow. We will map the systems, exceptions, approvals, and first automation path.